WhatsApp Workflows
Use structured conversations to collect information and guide customers forward.
Discuss a WhatsApp WorkflowWHATSAPP AUTOMATION2.4s SLA
WhatsApp Consultation Bot
Auto-Qualifying ➔ Human Handover
WhatsApp is often where your customers already are, but a good conversation still needs structure. We plan the acknowledgement, qualification questions, reminders and internal notifications, then decide precisely where a human should take over.
Automation handles the repeatable parts of the conversation. Judgement calls, sales conversations and sensitive questions stay with your team.
Possible components
- Lead acknowledgements
- Qualification questions
- FAQ assistants
- Appointment workflows
- Team notifications
- Follow-up sequences
- Human handover rules
- Chatbot consultation and implementation
Related industries
DIAGNOSTIC ENGAGEMENT
Have a system or process that is not working?
Tell us what is happening and what the business needs instead. We will first determine whether the problem falls within our capabilities.