Truss Engage

WhatsApp Workflows

Use structured conversations to collect information and guide customers forward.

Discuss a WhatsApp Workflow
WHATSAPP AUTOMATION2.4s SLA
WhatsApp Consultation Bot
Auto-Qualifying ➔ Human Handover

WhatsApp is often where your customers already are, but a good conversation still needs structure. We plan the acknowledgement, qualification questions, reminders and internal notifications, then decide precisely where a human should take over.

Automation handles the repeatable parts of the conversation. Judgement calls, sales conversations and sensitive questions stay with your team.

Possible components

  • Lead acknowledgements
  • Qualification questions
  • FAQ assistants
  • Appointment workflows
  • Team notifications
  • Follow-up sequences
  • Human handover rules
  • Chatbot consultation and implementation
Direct Consultant Access

Tell us where your process is breaking down.

You do not need to know which CRM or workflow software you require. Send us a quick WhatsApp message explaining your business model, where inquiries are getting stuck, and what outcome you need.

NO PREBUILT PACKAGES • DIRECT STRATEGY AUDIT • FAST 24-HOUR RESPONSE